Technology is shaping new ways of working and new interactions within corporate environments. Despite the general economic uncertainty, many businesses are investing in workplace tech to increase efficiencies and boost productivity. As of 2023, there are several office tech trends emerging that companies should be aware off.
1. Collaboration Tools
Video collaboration is the core to the new way of working. The technical advancements brought about by the COVID-19 Pandemic have allowed for instant connection between colleagues. Collaboration tools such as video conferencing and team messaging software have become essential for the new hybrid workplace.
Developments in the sector will continue to change the way we work. In March 2023, Microsoft Teams released their new feature which allows you to transform into a 3D Avatar during meetings. This uses AI to imitate movements and gestures to bring the physical presence onto the online meeting room. This movement towards immersive meetings is set to dominate the future of collaboration tools.
2. Cybersecurity Solutions
Cybersecurity threats are on the increase and as such companies must take measures to protect their data and systems. Investing in an advanced cybersecurity system is essential for business security. When deciding on your cybersecurity solution, ensure the software you use includes features such as firewalls, anti-virus software, and intrusive detective systems, which will safeguard your company’s network and data.
3. Automation tools
The introduction of automation tools is growing in popularity. During a single day, most of your staff will complete repetitive tasks that cost valuable time. By automating your office operations, staff can focus more attention on higher-level tasks that require creative or critical thinking.
Office automation software can streamline workflows impacting data storage, office maintenance, staffing, payroll and much more. By incorporating these new automation systems, businesses can eliminate human error, improve efficiency, identify potential issues, reduce labour and improve security.
4. Augmented and virtual reality tools
The growing use of augment and virtual reality is steadily moving into the office. Augmented and virtual reality technologies can transform businesses and provide the advantages of enhanced collaboration, training, and customer experience. AR technology is currently supporting companies through the visualisation of information, providing interactive instructions, remote guidance, knowledge sharing and training. These new technologies are set to transform the workplace by making it more efficient, personalised and collaborative.
5. Artificial Intelligence (AI) Tools
Artificial intelligence has seeped into both our personal and professional lives. Within the office environment, the use of AI is enhancing the effectiveness of employees in the workplace. AI tools are being employed by companies to automate tasks, gain insights, and make data-driven decisions.
One good example of AI in the workplace is chatbots. AI-operated chatbots have become a must for many organisations that have daily, direct interactions with customers. By incorporating AI, they can rely on a fast, accurate and timely customer support. This has reduced the manual time needed to complete the tasks and improved overall customer experience by eliminating human error.
AI can also help companies decipher their data and gain valuable insights. AI applications that provide big data insights can identify important changes in patterns, isolate trends, create detailed reports, perform deep-content analysis, and predict what key business metrics the company needs to track to optimize performance.
Technology is being embraced by organisation in many ways so there will be plenty of opportunities for new tech to elevate functionality and efficiency while reducing costs and enhancing security.